UAE Point of Sale Terminal Market Overview, 2030

The POS terminal market in the United Arab Emirates has been growing rapidly due to the increasing adoption of digital payment methods across various sectors. With the government’s strong push toward becoming a cashless society, there has been a significant rise in the usage of credit and debit cards, mobile wallets, and other forms of digital payments, which has directly influenced the demand for POS terminals. UAE’s strong infrastructure, high smartphone penetration, and high disposable income levels have contributed to the widespread acceptance of electronic payments. Retailers, including those in the hospitality, food services, and transportation industries, are adopting advanced POS systems to offer customers seamless payment options. POS terminals are not only limited to traditional countertop setups but have expanded to include mobile POS solutions, which allow businesses to process payments on the go, providing greater flexibility and enhancing the customer experience. Furthermore, innovations such as contactless payments have become increasingly popular, in line with global trends toward quicker and more secure transactions. These advancements in payment methods have encouraged local businesses to update their existing POS infrastructure, leading to a surge in POS terminal installations throughout the country. As the UAE continues to embrace smart city initiatives and digital transformation, the market for POS terminals is expected to expand further, driven by the demand for efficiency, convenience, and enhanced payment security.

According to the research report "United Arab Emirates Point of Sale (POS) Terminal Market Overview, 2030," published by Bonafide Research, the United Arab Emirates POS Terminal market is anticipated to grow at more than 10.01% CAGR from 2025 to 2030. The POS terminal market in the United Arab Emirates is also influenced by the ongoing trends in e-commerce and online retail, as businesses increasingly rely on integrated systems that connect physical stores with digital platforms. The emergence of omnichannel payment solutions is becoming a key focus for retailers who seek to provide their customers with consistent, seamless payment experiences across both physical and online channels. The UAE government’s initiatives to digitize public services, particularly in the healthcare and transportation sectors, have also led to the increased implementation of POS systems in these industries. For example, Dubai’s metro system, which facilitates millions of transactions annually, relies heavily on POS terminals for ticketing and payment processing. Additionally, as consumer behavior shifts toward online shopping, POS terminal providers are increasingly integrating their systems with e-commerce platforms, providing businesses with more efficient ways to handle payments both online and offline. Security is a critical consideration in the POS terminal market, and the increasing focus on cybersecurity has led to the adoption of advanced encryption and fraud detection technologies in payment systems. POS terminal providers in the UAE are investing in developing products that not only meet the needs of a growing digital economy but also prioritize the safety of sensitive financial data, further bolstering market growth.

The POS terminal market in the United Arab Emirates (UAE) demonstrates significant diversity in terms of types, catering to the evolving needs of businesses across various sectors. Fixed POS terminals are widely used in established brick-and-mortar retail outlets, supermarkets, and large shopping malls, serving as the primary mode for sales transactions and customer service. These systems are often integrated with peripherals like barcode scanners, receipt printers, cash drawers, and customer display screens, ensuring smooth and efficient operations at checkout counters. In luxury retail stores, fixed POS systems offer advanced features like customer relationship management (CRM) tools, loyalty program integration, and detailed sales analytics, helping businesses enhance customer experiences and optimize sales strategies. In contrast, mobile POS (mPOS) terminals have gained popularity among small businesses, pop-up stores, and vendors operating in markets and food trucks. These handheld and portable devices enable quick, on-the-go transactions, reducing the need for extensive hardware investments. mPOS terminals are commonly used in the hospitality sector, including upscale restaurants, cafes, and boutique hotels, facilitating tableside ordering, digital payment acceptance, and seamless bill splitting. The flexibility of mPOS solutions allows businesses to expand their customer reach, offering contactless payment options through smartphones, tablets, and wireless devices. With the increasing adoption of e-commerce and omnichannel retail strategies, businesses are leveraging a combination of fixed and mobile POS terminals to integrate online and offline sales, streamline inventory management, and improve customer satisfaction.

The POS terminal market in the UAE is characterized by various components that form the backbone of transaction processing and business operations. Hardware solutions, including barcode scanners, receipt printers, card readers, and touchscreens, remain essential for physical retail environments, supermarkets, and shopping centers. These hardware devices ensure accurate and efficient scanning of product information, secure payment processing, and smooth order fulfillment. Advanced hardware solutions in high-end stores feature biometric authentication, facial recognition, and near-field communication (NFC) technology, elevating security and providing seamless experiences. Software solutions play a crucial role in driving business efficiency and customer engagement. Cloud-based software is increasingly preferred by businesses for its scalability, real-time data access, and remote management capabilities. These software solutions enable businesses to track inventory, analyze sales patterns, manage customer data, and facilitate marketing strategies through integrated CRM tools. On-premise software is still used by businesses that prioritize data security and have specific customization needs. Additionally, POS service providers in the UAE offer a wide range of support services, including system installation, employee training, maintenance, and technical assistance. As businesses focus on delivering superior customer experiences, they seek service providers who can offer tailored solutions, seamless integration with existing business systems, and timely support to minimize operational disruptions. The increasing emphasis on digital transformation has led to a higher demand for customized services, such as integration with e-commerce platforms, real-time analytics, and advanced reporting tools, empowering businesses to make data-driven decisions.

The UAE's POS terminal market spans multiple application areas, addressing the diverse needs of businesses across retail, hospitality, healthcare, entertainment, and more. The retail sector is a major adopter of POS terminals, with supermarkets, hypermarkets, convenience stores, and luxury boutiques relying on these systems for efficient billing, inventory management, and customer data collection. In the hospitality industry, hotels, restaurants, and cafes use POS solutions to streamline order management, enhance guest experiences, and manage loyalty programs. These systems support table-side ordering, self-service kiosks, and integration with property management systems (PMS) in larger hotel chains. In the healthcare sector, hospitals, pharmacies, and clinics use POS systems for patient billing, prescription management, and insurance claims processing, ensuring compliance with healthcare standards. Entertainment venues, including theme parks, cinemas, gaming centers, and sports arenas, utilize POS terminals for ticketing, food and beverage sales, and merchandise transactions, enhancing customer convenience and operational efficiency. Educational institutions, government offices, and non-profit organizations also use POS systems for fee collection, event management, and fundraising, demonstrating the versatility of these solutions across various sectors. As businesses increasingly adopt digital payment methods, POS terminals are evolving to support contactless payments, digital wallets, and QR code-based transactions, contributing to a seamless, cashless ecosystem in the UAE.



The POS terminal market in the UAE caters to diverse end-users, ranging from large enterprises to small and medium-sized enterprises (SMEs), each having distinct requirements and operational complexities. Large enterprises, including multinational retail chains, luxury hotel brands, and expansive healthcare networks, prefer advanced POS solutions integrated with analytics, inventory management, CRM systems, and cloud-based platforms. These enterprises prioritize scalability, data security, and the ability to integrate POS systems with their existing enterprise resource planning (ERP) systems, enabling them to gain real-time insights, streamline operations, and enhance customer experiences. Large enterprises often seek comprehensive training and support services to ensure smooth implementation and minimize operational downtime. In contrast, SMEs, such as local retail shops, cafes, food trucks, and independent boutiques, opt for cost-effective, easy-to-use POS systems that can handle basic sales transactions, inventory tracking, and customer data management. Mobile POS solutions are popular among SMEs for their portability, affordability, and ability to support contactless payments, making them ideal for businesses operating in temporary locations or participating in pop-up events. SMEs often seek flexible subscription-based software options and cloud-based systems that require minimal infrastructure investment. The UAE government's focus on digital transformation and initiatives to promote a cashless economy further drive the adoption of POS solutions across businesses of all sizes. As competition intensifies, POS providers in the UAE focus on offering tailored solutions, multi-language support, and localized features to meet the unique demands of various end-users.

Considered in this report
• Historic Year: 2019
• Base year: 2024
• Estimated year: 2025
• Forecast year: 2030

Aspects covered in this report
• Point of Sales Terminal Market with its value and forecast along with its segments
• Various drivers and challenges
• On-going trends and developments
• Top profiled companies
• Strategic recommendation

By Type
• Fixed POS Terminals
• Mobile POS (mPOS) Terminals

By Component
• Hardware
• Software
• Services

By Application
• Retail
• Hospitality
• Healthcare
• Entertainment & Gaming
• Others

By End-User
• Large Enterprises
• Small & Medium Enterprises (SMEs)

The approach of the report:
This report consists of a combined approach of primary as well as secondary research. Initially, secondary research was used to get an understanding of the market and listing out the companies that are present in the market. The secondary research consists of third-party sources such as press releases, annual report of companies, analyzing the government generated reports and databases. After gathering the data from secondary sources primary research was conducted by making telephonic interviews with the leading players about how the market is functioning and then conducted trade calls with dealers and distributors of the market. Post this we have started doing primary calls to consumers by equally segmenting consumers in regional aspects, tier aspects, age group, and gender. Once we have primary data with us we have started verifying the details obtained from secondary sources.

Intended audience
This report can be useful to industry consultants, manufacturers, suppliers, associations & organizations related to agriculture industry, government bodies and other stakeholders to align their market-centric strategies. In addition to marketing & presentations, it will also increase competitive knowledge about the industry.