United Arab Emirates (UAE) Facility Management Market Overview, 2029

Facility management (FM) is a relatively new idea in the United Arab Emirates (UAE), and it is increasing in tandem with the country's economic growth. Traditionally, organisations managed building maintenance internally. However, with the advent of outsourcing, FM services are becoming more popular due to their cost-effectiveness and the specific expertise provided by FM organisations. This change underscores organisations' strategic decision to reduce operations and focus on their core capabilities while delegating facility management to experts. The United Arab Emirates (UAE) stands out as having a more advanced Facilities Management (FM) market than its neighbouring countries. Its strong infrastructure and proactive commitment to development have aided the expansion of the FM sector. However, Saudi Arabia is swiftly narrowing the deficit by investing heavily on infrastructural projects. These expenditures demonstrate Saudi Arabia's commitment to improving its FM capabilities, with the goal of matching or perhaps surpassing the United Arab Emirates in the near future. The competition among these regional counterparts is pushing innovation and expansion in the Gulf's FM business. According to the research report “United Arab Emirates Facility Management Market Overview, 2029," published by Bonafide Research, the United Arab Emirates Facility Management market is expected to grow with more than 11% CAGR from 2024 to 2029. One major development influencing the FM landscape in the UAE is the growing demand for "soft services" such as housekeeping, security, and catering. This increase outpaces the need for "hard services" involving physical assets. As businesses focus on establishing welcoming environments for their employees and customers, the emphasis on soft services becomes critical to providing a smooth and enjoyable experience within facilities. Another notable trend is the incorporation of smart technologies into FM techniques. Building Information Modeling (BIM), modern HVAC systems, and automated FM software are gaining popularity due to their potential to improve operational efficiency and maximise resource use. FM firms can use these technologies to provide new solutions that increase facility performance while lowering operational expenses. Furthermore, sustainability is an important force defining the FM environment in the UAE. The country's commitment to green programs and creating environmentally friendly structures is increasing demand for eco-friendly FM practices. These practices include waste management, energy optimization, and the use of green technologies. As businesses strive to align with sustainability goals and limit their environmental impact, the need for sustainable FM solutions grows.

The facilities management (FM) industry caters to a diverse range of enterprises, offering solutions and services tailored to their specific needs. Enterprises are typically categorised based on size, with large corporations characterised by extensive resources and operations, while small and medium-sized enterprises (SMEs) operate on a smaller scale. Within various industry verticals, FM services play a crucial role in supporting businesses across different sectors. In the Banking, Financial Services, and Insurance (BFSI) sector, FM ensures the smooth functioning of banking operations and financial institutions. In Healthcare & Life Sciences, FM contributes to maintaining the efficiency and safety of healthcare facilities and research laboratories. The IT & Telecom industry relies on FM for the management of office spaces, data centres, and telecommunications infrastructure. Similarly, the Construction & Real Estate sector depends on FM for the maintenance and upkeep of buildings, facilities, and infrastructure projects. FM services also play vital roles in Retail & Manufacturing, Government & Public Sector, Education, Travel & Hospitality, and other industries, ensuring operational efficiency, compliance with regulations, and the overall well-being of occupants and users. By catering to enterprises of all sizes and addressing the diverse needs of various industry verticals, the FM industry plays a crucial role in supporting the functioning and growth of businesses across different sectors. Despite these encouraging prospects, the FM industry in the UAE confronts a number of problems, including a lack of understanding among some businesses about the benefits of professional FM services. Educating organisations on the value proposition of outsourcing FM operations is critical to overcoming this obstacle. Furthermore, the regulatory landscape governing the FM industry is changing, requiring businesses to stay current on regulatory changes and compliance needs. Furthermore, the lack of common standards in FM procedures makes it difficult for businesses to build trust and provide high-quality services. Addressing these difficulties will be critical to furthering the FM sector in the UAE. In the United Arab Emirates (UAE), facility management pricing varies depending on numerous aspects such as service type, facility size, and complexity. On average, the annual expense per square metre ranges between $15 and $20. This pricing model represents the industry's diversity, meeting the unique needs and requirements of various facilities and service kinds. Market segmentation further defines pricing structures, with variants adapted to distinct client demographics and operational constraints. Such segmentation enables tailored pricing methods, allowing service providers to efficiently meet the different demands of the UAE's facility management landscape. Between 2021 and 2023, numerous key events impacted the landscape of facility management in the UAE. In 2021, Dubai launched its ambitious "10X Dubai" plan, with the overriding goal of establishing the city as a global leader in a variety of categories such as living standards, working conditions, and business facilitation. This strategic initiative is poised to have a significant influence on the facilities management industry, mandating increased innovation and service excellence to satisfy changing expectations. As a result, the industry saw a greater emphasis on sustainability in 2022, with FM businesses introducing green cleaning solutions and implementing energy-efficient maintenance techniques. Providing ecological cleaning products and executing energy-efficient maintenance procedures. This sustainability-focused approach reflects a larger cultural change toward environmental consciousness, driving corporate stakeholders to implement more environmentally friendly operational measures. Furthermore, in 2023, there was a boom in the adoption of cloud-based FM software solutions, which allowed for better data-driven decisions and operational efficiency. This technical innovation highlights the industry's ongoing digital transition, with players leveraging data analytics and automation to improve service delivery and client results. Collectively, these recent achievements highlight the dynamic and complex nature of the UAE's facility management sector, which navigates changing trends and welcomes innovation to drive long-term growth and excellence. Considered in this report • Historic year: 2018 • Base year: 2023 • Estimated year: 2024 • Forecast year: 2029

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Prashant Tiwari

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Aspects covered in this report • Facility Management market Outlook with its value and forecast along with its segments • Various drivers and challenges • On-going trends and developments • Top profiled companies • Strategic recommendation By Component • Solutions • Services By Solution • Integrated Workplace Management System (IWMS) • Building Information Modelling • Facility Operations & Security Management • Facility Environment Management • Facility Property Management

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By Service • Professional Services • Managed Services By Enterprise size • Large enterprises • SMES By Vertical • Banking, Financial Services, & Insurance (BFSI) • Healthcare & Life Sciences • IT & Telecom • Construction & Real Estate • Retail & manufacture • Government & Public Sector • Others The approach of the report: This report consists of a combined approach of primary and secondary research. Initially, secondary research was used to get an understanding of the market and list the companies that are present in it. The secondary research consists of third-party sources such as press releases, annual reports of companies, and government-generated reports and databases. After gathering the data from secondary sources, primary research was conducted by conducting telephone interviews with the leading players about how the market is functioning and then conducting trade calls with dealers and distributors of the market. Post this; we have started making primary calls to consumers by equally segmenting them in regional aspects, tier aspects, age group, and gender. Once we have primary data with us, we can start verifying the details obtained from secondary sources. Intended audience This report can be useful to industry consultants, manufacturers, suppliers, associations, and organizations related to the Facility Management industry, government bodies, and other stakeholders to align their market-centric strategies. In addition to marketing and presentations, it will also increase competitive knowledge about the industry.