United States (US) E-commerce Logistics Market Overview, 2027

"The development of technology in the c-commerce sector and the advent of the digital era have triggered changes in delivery logistics. Over the years, there have been significant developments in the internet sales sector. The logistics of online sales that entail setting up certain procedures to react to a given flow management are referred to as e-commerce logistics. E-commerce transport is also present, which necessitates a separate setup for retail transport. It assumes control of a variety of supply chain operations, including order pickup, offering transportation services, delivering goods to customers, providing storage, and other services. In order to solve delivery issues or losses, IoT has made it feasible to track packages in real time. The consumer is constantly informed. Another benefit that will accelerate the market's growth is the expanding level of knowledge in the sector. They provide specialised last-mile delivery services and e-commerce logistics for particular industries and frequent customers. They aid in flow analysis, packaging design, and supply chain optimisation, among other things. Building customer relationships and conveying a positive brand image depend on effective e-commerce logistics. The demand for e-commerce logistics is driven by shifting customer lifestyles and purchasing patterns. Three emerging e-commerce trends—cloud computing, mobile apps, and social networking—offer profitable companies for various industries.Additionally, it is anticipated that increased warehousing services offered by e-commerce logistics firms for business expansion will further fuel market demand. With drone deliveries, automated delivery systems, and the capacity to deliver in difficult terrain, the future seems bright. According to the report titled, ""United States (US) E-Commerce Logistics Market Overview, 2027,"" published by Bonafide research, the market is anticipated to grow over the forecast period as online merchants are increasingly opting for outsourcing of logistics for error-free, fast delivery and on-time delivery to consumers. Mobile commerce has gained significant traction in the US, with consumers increasingly using smartphones and tablets to make online purchases. In 2020, mobile commerce accounted for over 40% of all e-commerce sales in the US. The convergence of online and offline retail channels has given rise to omni-channel retailing. Many traditional brick-and-mortar retailers have embraced e-commerce and integrated their online and physical store operations to provide a seamless shopping experience. This has led to new logistics challenges, such as inventory management and fulfillment from multiple channels. The US e-commerce market extends beyond domestic boundaries, with cross-border e-commerce gaining popularity. US consumers often purchase products from international retailers, and logistics providers play a crucial role in ensuring timely and efficient cross-border deliveries while managing customs regulations and international shipping logistics. Amazon's FBA program has revolutionized e-commerce logistics. Through FBA, sellers can store their inventory in Amazon's fulfillment centers, and Amazon handles the packaging, shipping, and customer service. This has enabled small businesses to scale their operations and reach a broader customer base without investing heavily in logistics infrastructure. Subscription box services have experienced significant growth in the US. These services deliver curated products to subscribers on a recurring basis. Logistics providers play a vital role in managing the fulfillment of these subscriptions, ensuring timely delivery of unique and personalized boxes. The holiday shopping season, particularly around Thanksgiving, Black Friday, and Cyber Monday, witnesses a significant surge in e-commerce sales. Logistics companies gear up for this peak season by ramping up their operations, hiring seasonal staff, and implementing strategies to handle the increased order volumes. While e-commerce has expanded access to products for consumers in rural areas, logistics companies face unique challenges in delivering to remote locations. Navigating vast distances, limited infrastructure, and lower population densities requires innovative solutions to ensure timely and cost-effective deliveries. AI technology is being increasingly integrated into e-commerce logistics operations. AI-powered algorithms analyze large volumes of data to optimize supply chain processes, including inventory management, demand forecasting, and route optimization. This helps logistics providers enhance efficiency, reduce costs, and improve overall customer satisfaction.E-commerce logistics providers often collaborate and form partnerships to expand their capabilities and reach. This includes collaborations with third-party logistics providers (3PLs), transportation companies, technology providers, and even competitors, to leverage each other's strengths and deliver comprehensive logistics solutions. Voice-activated shopping through devices like smart speakers and virtual assistants is gaining popularity. Consumers can now place orders, track packages, and get personalized recommendations using voice commands, creating new opportunities for logistics providers to integrate voice-enabled technologies into their operations.

The challenge faced by the industry is consumers' privacy as they trust them with not only basic information like contact numbers and addresses but also bank details. The risks of data breach have increased as a result of e-commerce logistics. The pollution added by the transport vehicles due to increased vehicular traffic on the roads is a challenge for the logistics companies. But, over a period of time, the invention of electric vehicles is expected to lead to a greener delivery system that is environmentally friendly. Logistics companies are adopting the electric vehicle trend for their logistics needs because they are cost-effective, lightweight, and environmentally friendly. Fraudulent purchases or cash on delivery transactions increase online retailers' concerns because customers may reject their purchases, resulting in revenue loss for the companies. For a number of reasons, the e-commerce logistics market is expected to grow slowly. Price is a major factor in e-commerce logistics services as it has to be a fair price keeping in mind the consumer's capability. The fuel prices and manpower needed are highly price sensitive. If the price is too high, it may result in the abandonment of the basket. However, it can be overcome by offering discounts and price schemes to consumers so they do not feel the burden of the price. The delay in shipping and delivery causes anxiety to consumers as they are highly impatient to receive their orders as soon as possible. In some cases, the consumer is lured into paying a higher price for quick delivery. It is a messy job to handle and process the returns by the logistics provider as brands do not want to discourage the buying habits of the consumers and it affects the brand image of the product. For this, mastering the process and at the same time thinking of cost-effective solutions is of utmost importance. Growing environmental concerns have created challenges for the packing of these products for transit and adaptability to possible returns. Transportation services lead the market growth as it is essential for logistics service providers, and warehousing and other services fall under optional services if they wish to provide them. The integration of e-commerce logistics with transportation management software (TMS) has boosted the e-commerce logistics market's growth. TMS aids in planning deliveries across the supply chain. Transportation plays an important role in successful e-commerce transactions. It offers scheduled delivery with flexibility, tracking and doorstep delivery. This helps online retailer’s gain customer confidence by providing efficient services and on-time delivery that further accelerate e-commerce sales and logistics. Domestic e-commerce logistics has gained prominence in the industry with the rise in home delivery services and the growth of online shopping. Consumers are inclined towards quick and door-step deliveries for even their basic needs like groceries, medicines, and other household necessities. The busy consumer lifestyle where both partners are working mostly prefers online shopping rather than wasting time hopping from store to store to buy different products. Online retailers have made it effective to purchase all their needs from a single platform, which saves a lot of time for consumers. This is a major factor in increasing domestic logistics. Domestic e-commerce unveils a bucket of opportunities for small enterprises and individuals involved in trade, reducing the price of purchases and expanding their sales in developed and developing countries. This enhances the domestic e-commerce logistics market.

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Manmayi Raval

Research Consultant

The pandemic in a way bolstered the e-commerce logistics market as consumers were confined to their homes and opted for essentials at the click of a button. Consumer e-commerce shopping has increased as internet penetration has increased. The approach changed from C2C to B2C with last mile deliveries. Consumers have now become accustomed to e-commerce purchases and are expected to remain the same after the new normal. At the same time, logistics service providers pushed themselves to become more tech-savvy to meet the delivery needs of online firms at competitive costs. The adoption of electric delivery vehicles has led to greener systems. Considered in this report • Geography: United States (US) • Historic year: 2016 • Base year: 2021 • Estimated year: 2022 • Forecast year: 2027 Aspects covered in this report • United States (US) E-Commerce Logistics market with its value and forecast along with its segments • Various drivers and challenges • On-going trends and developments • Top profiled companies • Strategic recommendation

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By service type in the report: • Warehousing • Transportation • Other Service (Return, Inventory management) By operational area in the report: • International • Domestics By transportation mode in the report: • Road • Rail • Air • Sea By product type in the report: • Electronics • Apparel and Accessories • Home Furnishing Products • Health, Personal Care and Beauty • Auto and Parts • Baby Products • Books • Others The approach of the report: This report consists of a combined approach of primary as well as secondary research. Initially, secondary research was used to get an understanding of the market and listing out the companies that are present in the market. The secondary research consists of third party sources such as press releases, annual report of companies, analysing the government generated reports and databases. After gathering the data from secondary sources primary research was conducted by making telephonic interviews with the leading players about how the market is functioning and then conducted trade calls with dealers and distributors of the market. Post this we have started doing primary calls to consumers by equally segmenting consumers in regional aspects, tier aspects, age group, and gender. Once we have primary data with us we have started verifying the details obtained from secondary sources. Intended audience This report can be useful to industry consultants, manufacturers, suppliers, associations & organizations related to e-commerce logistics industry, government bodies and other stakeholders to align their market-centric strategies. In addition to marketing & presentations, it will also increase competitive knowledge about the industry. Please get in touch with our sales team to find out more. """" """