10 %
India E-commerce Logistics Market Outlook, 2021
Publisher : Bonafide Research | SKU : 160650021 | Pages : 120 |
Published Date : Jun, 16 | Figures : 33 | Tables : 17
Region : Asia | Country : India | Category: Automotive & Transport
E-Commerce focused Logistics start-ups taking away the bigger pie of e-Commerce Logistics market from Traditional LSPs
India E-commerce Logistics Market Outlook, 2021
10 %
Bonafide Research | SKU : 160650021
Pages : 120 | Jun, 16 | Region : Asia
Figures : 33 | Tables : 17
Category: Automotive & Transport
E-Commerce focused Logistics start-ups taking away the bigger pie of e-Commerce Logistics market from Traditional LSPs

Indian e-Commerce market has seen a rapid growth in past few years. Its more than 70% of the e-Commerce market is travel related. The e-Tailing market has growing at a CAGR of more than 35%.The remaining comprises e-Tailing (online retailing), online financing and classifieds. Increasing internet and mobile penetration, growing acceptability of online payments and favourable demographics has provided the e-commerce sector in India the unique opportunity to companies connect with their customers. There would be over a five to seven fold increase in revenue generated through e-commerce as compared to last year with all branded apparel, accessories, jewellery, gifts, footwear are available at a cheaper rates and delivered at the doorstep. Out of 8 e-Commerce unicorns from India, 3 are e-Tailers (Flipkart, Snapdeal, Shopclues).

The unprecedented rise in the e-Tailing market led to rise in demand of e-Commerce Logistics. According to ‘Indian e-Commerce Logistics Market Outlook 2021’, the customer base for e-Tailers wasn’t just restricted to the Metros. Almost half of the orders were from Tier 2 and Tier 3 cities. Generally all the Logistics Service Providers have a great reach and give timely deliveries in metros but, with this expanding customer base, timely delivery to such regions became a necessity. Logistics isn’t just an issue for bigger players but it is a bigger issue for smaller and up-coming start-ups. Finding a perfect logistics partner with a great reach across the country, COD facility and timely remittance and all this at a lesser price became one of the primary objectives for all the e-Tailers. A delay in delivery just adds to the dismay of the customer.

The big e-Tailers like Flipkart, Amazon, Jabong, and FirstCry went for developing in-house Captive Logistics arm eg. Ekart of Flipkart, Amazon’s Amazon Transportation Services Pvt. Ltd., GoJavas of Jabong, XpressBees of FirstCry etc. Many start-ups have entered into the logistics market in past few years offering e-Commerce focused logistics solution, Delhivery, Ecom Express and GoJavas, to name a few. The traditional LSPs like Blue Dart, FedEx, Gati, India Post, Safexpress etc. have also come up with their e-Commerce focused logistics solutions. In coming years this market is going to rise as with the increase in the e-Tailing market aided by internet and Smartphone penetration in India, and to cease the opportunity many new players will enter the market with their offerings for e-Tailers.

Key Category

• Indian e-Commerce Market Share and Forecast

• Indian Logistics market outlook

• Segmental Analysis of e-Commerce Market: By Category, Channel, Payment Mode, Region, Tier and City, Gender and Age Group

• Indian e-Commerce Market Share and Forecast

• Segmental Analysis of e-Commerce Logistics Market: By Company, By Category, By Type of Logistics Service Provider and By Region

• Pincode Coverage of Total Players

• Pricing Analysis of prominent Logistics Service Providers (FedEx, India Post, Ecom Express, Aramex, Delhivery, GoJavas)

• COD Scenario, Returns, Reverse Logistics etc.

• Company profiles of leading players and overview of start-ups

- Product Price & Variant Analysis

- The key vendors in this market space

- Competitive Landscape & Strategic Recommendations

This report can be useful to Industry consultants, manufacturers and other stakeholders to align their market-centric strategies. In addition to marketing & presentations, it will also increase competitive knowledge about the industry.

Report Methodology

The information contained in this report is based upon both primary and secondary research. Primary research included interviews with various channel partners of E-commerce logistics in India. Secondary research included an exhaustive search of relevant publications like company annual reports, financial reports and proprietary databases.

  • 1. Executive Summary
  • 2. Indian E-Commerce Retail Industry Outlook
  • 2.1. Market Size By GMV (2013-2021)
  • 2.2. Market Share With Forecast
  • 2.2.1. By Category
  • 2.2.2. By Channel (PC v/s Mobile)
  • 2.2.3. By Payment Mode
  • 2.2.4. By Region
  • 2.2.5. By Tier and By City
  • 2.2.6. By Gender and By Age Group
  • 2.3. E-Tailing Business Models
  • 2.4. Consumer Buying Behaviour While Making Online Purchase
  • 2.4.1. Searching for Product Info
  • 2.4.2. Criteria for choosing vendor
  • 2.4.3. Reasons to buy online
  • 2.4.4. Concerns while buying online
  • 3. Indian Logistics Market Outlook
  • 3.1. India Surface Express Market Outlook
  • 3.2. India Air Cargo Market Outlook
  • 3.3. India Railway Parcel Market Outlook
  • 4. Indian E-Commerce Logistics Market Outlook
  • 4.1. Market Size By Value And Forecast
  • 4.2. Market Share With Forecast
  • 4.2.1. By Company
  • 4.2.2. By Category
  • 4.2.3. By Type of Logistics Service Provider
  • 4.2.4. By Region
  • 4.3. Pin Code Coverage (Prepaid and COD) of Top 10 Players
  • 4.4. Pricing Analysis (With All Components)
  • 4.4.1. FedEx
  • 4.4.2. India Post
  • 4.4.3. Ecom Express
  • 4.4.4. Pricing of Other Prominent Logistics Service Providers (4 Companies)
  • 4.5. Cash on Delivery Scenario
  • 4.6. Returns: Cause & Effect
  • 4.7. Reverse Logistics Scenario
  • 4.8. Logistics Aggregator Overview (Shiprocket, Zepo, Shipyaari, etc.)
  • 5. Market Dynamics
  • 5.1. Market Drivers
  • 5.2. Market Challenges
  • 6. India E-Commerce Logistics Market Trends
  • 6.1. Logistics Technology and Start-ups
  • 6.2. Last Mile Delivery
  • 6.3. Hyperlocal Delivery
  • 6.4. Omni Channel Retailing
  • 6.5. Effects of GST on E-Commerce Logistics
  • 7. Online Transport Aggregator Market Overview
  • 7.1. Online Truck/ Tempo Booking (Vehicle Based)
  • 7.2. Truck and Transporter Aggregator (Load Based)
  • 8. Indian Economic Profile
  • 9. Competitive Landscape
  • 9.1. Porter’s Five Forces
  • 9.2. Regional Reach Comparison of Prominent Logistics Service Providers (7 Companies)
  • 9.3. Company Profiles
  • 9.3.1. Traditional Logistics Service Providers
  • 9.3.1.1. Blue Dart Express Ltd.
  • 9.3.1.2. Gati Ltd.
  • 9.3.1.3. India Post
  • 9.3.1.4. FedEx Express Services (India) Pvt. Ltd.
  • 9.3.1.5. Safexpress Pvt. Ltd.
  • 9.3.1.6. First Flight Pvt. Ltd.
  • 9.3.1.7. Transport Corporation of India (TCI)
  • 9.3.1.8. Aramex India Pvt. Ltd.
  • 9.3.2. Captive Logistics Arms
  • 9.3.2.1. Ekart
  • 9.3.2.2. GoJavas
  • 9.3.3. E-Commerce Focussed Logistics Service Provider
  • 9.3.3.1. Delhivery
  • 9.3.3.2. E-Com Express
  • 9.3.4. Overview of Other Players
  • 10. Strategic Recommendation
  • 10.1. While selecting logistics partner
  • 10.2. For Traditional Logistics Service Providers
  • 10.3. For Captive Logistics Arms & e-Commerce Focused Logistics Service Providers:
  • 11. Disclaimer

List of Figures
Figure-1:e-Tailing Market Size by GMV By Value (2013-2021) (USD Billion) and Forecast
Figure-2: India e-Tailing Market Share By Category By Value 2015 and Forecast 2021
Figure-3: India e-Tailing Market Share By Channel (PC v/s Mobile) By Volume 2015 and Forecast 2021
Figure-4: India e-Tailing Market Share By Payment Mode By No. of Orders 2015 and Forecast 2021
Figure-5: India e-Tailing Market Share By Region By Value 2015 and Forecast 2021
Figure-6: India e-Tailing Market Share By Tier By Value 2015 and Forecast 2021
Figure-7: India e-Tailing Market Share By City By Value 2015 and Forecast 2021
Figure-8: India e-Tailing Market Share By Gender By No. of Shoppers 2015 and Forecast 2021
Figure-9: India e-Tailing Market Share By Age Group By No. of Shoppers 2015 and Forecast 2021
Figure-10: Market Size By Value-(INR Crores) 2015 and Forecast 2021
Figure-11: India e-Commerce Logistics Market Share By Company 2015-By Value (Crores)
Figure-12: India e-Commerce Logistics Market Share By Company By Value 2021 Forecast
Figure-13: India e-Commerce Logistics Market Share By Category By Value 2015 and Forecast 2021
Figure-14: India e-Commerce Logistics Market Share By Type of Logistics Service Provider 2015 and Forecast 2021
Figure-15: India e-Commerce Logistics Market Share By Region By Volume 2015 and Forecast 2021
Figure-16: Gati Ltd. Revenue Composition (%) in 2015
Figure-17: TCI’s Percentage Share of Buyer's Profile in 2014

List of Tables
Table-1: Pros and Cons of Market Place & Inventory-led Model
Table-2: Prepaid and COD Pincodes of Major Logistics Service Providers
Table-3: FedEx Priority Overnight Charges
Table-4: FedEx Standard Overnight Charges
Table-5: FedEx Surface Shipping Charges
Table-6: FedEx Standard Overnight Charges
Table-7: India Post Express Parcel Service Charges
Table-8: India Post Business Parcel Service Charges
Table-9: FedEx Standard Overnight Charges
Table-10: Charges of Other Logistics Service Providers
Table-11: List of On Demand Delivery Service Start-ups
Table-12: List of Online Truck/Tempo Booking Start-ups
Table-13: List of Transporter & Truck Aggregator Start-ups
Table-14: Region –Wise Reach of Logistics Service Providers
Table-15: Kay Facts of Blue Dart Express Ltd.
Table-16: Key Facts of Gati Ltd.
Table-17: Key Facts of India Post
Table-18: Key Facts of FedEx Pvt. Ltd.
Table-19: Key Facts of Safexpress Pvt. Ltd.
Table-20: Key Facts of First Flight
Table-21: Key Facts of Transport Corporation of India
Table-22: Key Facts of Aramex
Table-23: Key Facts of Ekart
Table-24: Key Facts of GoJavas
Table-25: Key Facts of Delhivery
Table-26: Key Facts of Ecom Express
Table-27: Logistics Service Provider Recommendations

Single User LicenseHard CopySite LicenseGlobal License
Users/ Sharing Restricted to 10 Authorized Users Unlimited within the Geography Unlimited within the Geography Unlimited within any geography
Delivery Formats
Content Citation
Printing/Copy Unlimited within Company / Enterprise Unlimited within Company / Enterprise
10% Pre-sale customization
16 Hours post sales support
Free report on update within 100 days from purchase date

Bonafide Research & Marketing shall grant the user a worldwide, non-exclusive, non-transferable license. User can opt for -

Single User License (Electronic):Access to the content will be granted to 10 authorized users within the organization. The Authorized User may store, display or archive the information but is not allowed to print, copy or use any information in the report for circulation or citation purpose. The individual user will treat the information in the report as confidential and will only use this for internal purpose. The report will be emailed to you in PDF format.

Enterprise wide (Hard Copy):Access to the content will be granted to all authorized users within the organization. The individual user will treat the information in the report as confidential and will only use this for internal purpose. Please add $250 when purchasing the Report in order to get the printed version.

Site License (Electronic):Access to the content will be granted to all the authorised within the organization. The users are authorized to store, display, duplicate, archive the information within the organization either electronically or printable files. The users are not authorized to use any information in the report for citation and circulation externally. The users will treat the information in the report as confidential and will only use this for internal purpose.

Enterprise Wide License (Electronic):The report will be emailed to you in PDF format and hard copy format. This is an enterprise license, allowing all employees within your organization access to the product. The company can use the data / information externally but they need to mention source as Bonafide Research

Whether a single user or a multi user, you are not permitted to -

  • Transmit by any means, or permit any third party to use and/or gain access to an electronic copy of the Product;
  • Resell, sub-license, rent, lease, transfer or attempt to assign the rights in the Product (in whole or in part) to any third party;
  • Modify or alter the Product or create a database in electronic or structured manual form by systematically downloading and storing any of the content from such Product other than for internal business purposes;
  • Download, store, reproduce, transmit, display, copy, distribute, commercially exploit or use the Product other than as expressly permitted above; and use the Product in any manner that would contravene the T&Cs contained in these License Terms or that would contravene law in any other jurisdiction.

Bonafide Research team welcomes custom research queries pertaining to strategic planning and commits delivery within the stipulated time period. We use only the researchers with extensive industry experience. The customized products primarily include off-shelf market research reports with extensive analytics and secondary research. It may often require detailed methodologies pertaining to multifarious, large-scale end-user surveys with appropriate written analysis and modeling.

Our clients use Custom Market Research for either of the following options viz. to introduce a new product, enter a new market, compare newly-developed technology for the existing marketplace, measure the current competition or make any other key decisions affecting the ability to compete and thus overcome their current boundaries. If you don

Related Products

India Express Logistics Market Outlook, 2021 Logistics
Read More

India Express Logistics Market Overview Logistics
Read More

India E-commerce Logistics Market Overview Logistics
Read More

India Express Logistics Market Outlook, 2022 Logistics
Read More

India Express Logistics Market Overview, 2016-2022 Logistics
Read More

India Express Logistics Market Outlook, 2021
Read More

Compare 0
Subscribe